Shipping & Returns

Shipping & Delivery

USPS & UPS Ground (Standard)
Shipping and handling charges in the continental United States will be a flat rate of $6.95.  Items being shipped overseas will have additional charges.  Should that happen, Ranch Rebel will contact the customer and inform them of the estimated shipping rate.

**To help keep our shipping costs low, carrier selection is made by Ranch Rebel at the point of shipment depending on the weight of your order and shipping location.

 

Return Policy

Items may be returned within 30 days for store credit only.  

All sales FINAL on Sales merchandise.


General Return Policy

• The merchandise must be returned in original condition for resale, unless it is defective.
• The merchandise must be returned within thirty (30) days from the date of purchase with vendor tags and price tags attached.
• Footwear must be returned in the original box, with stickers attached.
• Footwear must be in new condition (no wear on the inside or outside) unless defective.
• Any uncertainties about the style and fit of your footwear should be resolved before wearing them outside.
• Additional footwear care tips will be provided to you with your order.
• Footwear must be in the original box & placed inside another shipping box. If there is damage to the original shoe box, the return will not be processed.
• Shipping and handling charges are not refundable unless the merchandise is defective or the wrong merchandise was sent.
• No returns or exchanges on discontinued items.

If you need to exchange a regular priced item for another size or style, it is best to place a new order. We cannot hold items, so we can't guarantee the size/style you want will still be available when we receive your return. You will be given store credit once we receive your return. If you want to take the chance of doing an exchange without placing a new order, please send $6.95 along for return shipping, or you can be invoiced if you prefer. If the item/size you request is not available, you will be contacted via email.

Ranch Rebel keeps track of all store credit. Your store credit never expires. When you are ready to use your store credit, simply send us an email, text or message & we'll assist you!

Please send returns to:
     Ranch Rebel
     48498 St Hwy 91
     Ericson, Nebraska 68637